Can I still use my PayPal Cashback Mastercard, PayPal Extras Mastercard, eBay Extras Mastercard or PayPal Smart Connect account if I close my PayPal account? 

You cannot close your PayPal account if you have an active PayPal Smart Connect, PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account. You can only use your PayPal Smart Connect for purchases made through PayPal.

You’ll need to close your PayPal Smart Connect, PayPal Extras Mastercard, eBay Extras Mastercard, or PayPal Cashback Mastercard account prior to closing your PayPal account. You may also lose access to servicing online and may only be able to service your account by phone. If you close your PayPal Cashback Mastercard account, any cashback rewards earned with your PayPal Cashback Mastercard that you haven’t redeemed to your PayPal account will be forfeited. 

FOR NY CUSTOMERS ONLY:  If your PayPal account has a New York mailing address, you will be able to redeem any cashback rewards that you have accumulated for up to 90 days after we send you notice that your account is closed or the rewards program has been modified, canceled, closed, or terminated (subject to the availability of cashback rewards). However, cashback rewards will be forfeited at account closure if the account was delinquent or if the account was closed for fraud or other misuse

More ways we can help

If you accept cookies, we’ll use them to improve and customize your experience and enable our partners to show you personalized PayPal ads when you visit other sites. Manage cookies and learn more